About the Client

Our US based Client, is a tele-healthcare company, providing women’s gynecological services and menopause solutions through virtual video appointments with their certified doctors and dieticians. They take care of women’s overall physical, emotional, and hormonal health in the second half of their life. Spread across 50 states in the US, their telehealth services include prescription medications (HRT, Birth Control, UTI, etc.), natural treatments and supplement recommendations, and lifestyle behaviors for symptom relief.

Client Overview
LOCATION :
INDUSTRY : 
COMPANY SIZE : 

US
HEALTHCARE 
2500

CHALLENGES

  • Provide a massive amount of data which could be used to generate general information (name, age, or address).
  • Give patients access to data (last visits, lab orders and results, prescriptions, treatment guides, etc.)
  • Provide technical assistance that increases clients’ loyalty & resolves disputes between doctors and patients.
  • Provide a platform to book virtual appointments.

SOLUTIONS

6 months
To deploy 9 Locations in 14 languages
99.999%
Availability across 9 countries
60%
Content Management improvement

OUTCOME

  • Provided user-friendly customer experience.
  • Made booking and payment systems are easier.
  • Delivered faster access to relevant information and resources.
  • Provided a customer support platform.
  • Made virtual audio & video call system profiles and health records available.